What To Expect
A process so revolutionary it’s hard to describe it……as just a cylinder head repair.
This is NOT your average “half done” job, but a process which is guaranteed to ensure you and your business profits in a way that is risk free.
This process is the All Head Services “Quick-Turn-Around Process (QTA Process)”
What’s so great about the QTA Process?
And why should you care about it?
Traditionally cylinder head repair businesses come in two forms:
- Engine reconditioners who decide to supplement their engine work with cylinder head repairing, which they fit in around their engine work.
- Localised cylinder head repairers who offer partial cylinder head repair services, yet have limited exposure to the massive range of engines and cylinder heads available today.
The trouble is no matter which type of cylinder head repairer you use, you end up being offered a fraction of the customer service you deserve and require; simply because the repair industry cannot even conceive of a way to improve their services to you because they strongly believe:
You can’t make money repairing cylinder heads!………FALSE
Cylinder head repairing is time consuming and clunky, and that’s how it will always be!………FALSE
Cylinder head repairers will go broke if they are forced to offer a decent warranty!………FALSE
Changeover cylinder heads are too expensive!………FALSE
The only way to get head work done on time is to use a local repairer!………FALSE
To quote the true repair cost you have to take time to dismantle the head!………FALSE
It’s not your fault if this is what you have been led to believe, it’s a myth perpetuated by those in the engine and cylinder head reconditioning industry who will not go out of their way to change the standard of customer service they offer you.
Like you – our customers were part of that world……….
A world of empty promises – continual frustrations – irksome time wasting – weak warranties – questionable quality and services which have been paired back to match a cheaper price
YET IT IS TRUE: That our customers have now discovered that there is a better way………
And that way is our On-Line “Quick Turn Around” Cylinder Head Repair Process or QTA Process
This Proven 5-step process ‘eliminates’ the down time associated with;
- Waiting for you or your mechanic to waste valuable time taking the cylinder head off the engine, so that someone can look at it.
- Waiting for the local reconditioner to come and collect the head for quoting. Or worse still, wasting more of your valuable time delivering the head to the local reconditioner.
- Waiting for the reconditioner to test and quote.
- Waiting for the reconditioner to find time in his busy day to call back and discuss the quote. And finally……
- Waiting for the cylinder head to be repaired.
I have to admit it took me a while to understand
“I can say that I know the trade pretty well and I have never come across a business like All Head’s. It is a breath of fresh air. I have to admit it took me a while to understand what you are really doing with cylinder heads. Saving me time by getting me to help with the quoting is great. When it comes to cylinder heads I can read what’s wrong with them as well as anyone in the trade. I now get jobbing prices for changeover cylinder heads and I am first to admit you people are coming up trumps on your pricing.
I have no trouble in getting work with your pricing, jobbing for changeover heads. I still make a good dollar.
Peter Papas, Mill Park Service Centre.
Let’s be clear – Our easy to follow 5-step QTA Cylinder Head Service Process is why all your frustrations will melt away.
Our 5-Step Process Is Easy:
From the initial phone call to ultimate delivery, you are led through our simple 5-step process that cuts days off the traditionally drawn out method of repairing cylinder heads.
Step 1: We ask all the right questions to accurately identify the vehicle, the engine and the specific Cylinder Head.
Step 2: We then ask you a few probing questions to identify the symptoms the engine has been experiencing and the reason why the cylinder head is being removed.
Step 3: With this information we select the appropriate cylinder head repair solution for you, as if we were going to repair that specific cylinder head.
Step 4: We select a fully remanufactured cylinder head from the nearest warehouse to you or from our central store and
Step 5: Arrange delivery.
Your sales program is fantastic it overcomes all the problems with repairing cylinder head
“It is much better than sending your head away, losing control and of course so much lost time when it is sent away. I ring the boys (who are very funny come to think of it) and I get a firm price which never alters. We go to our customer knowing when we are ready; the head comes off the shelf to our doorstep immediately.”
Sue Stewart, R S Autocare
What does our QTA process mean to you?
It’s an Extremety Profitable Solution for you; because it delivers…
- Quick Quoting times – Your quotation is completed by the time you finish your phone call with us. No time is wasted picking up the cylinder head from your workshop and bringing it back to ours for evaluation.
- No waiting for the repair – When you accept the quote we deliver to your workshop a fully remanufactured cylinder head for the price we quoted to repair your customer’s cylinder head. Which means nobody gets mucked around with long delays or broken promises just because the reconditioner is busy or he hasn’t got enough staff to do the job properly. All we do is pull it off the shelf and deliver it to you. It’s as quick as that.
- Tailored pricing – The price we quote you is the price to repair your customer’s cylinder head. It is not a “fixed trade price” for a “sight unseen changeover” price. It is the price you would normally pay if you were taking your time to have your customers cylinder head repaired. This means that even though you are being given a remanufactured cylinder head that has been prepared to a consistently high standard the price you pay will vary, depending on what is wrong with your customers cylinder head.
“With your quality, pricing and quick turn around; I am able to capture more jobs and book in more jobs and that means more dollars to my bottom line.”
Aldo Mazzarino – Ballilla Motors
- Improved profits – If you understand how your QTA price compares with a “normal” trade price. You can put yourself into a unique position to win more cylinder head related repair work which will improve your overall profitability.
- No pricing surprises – Our quoted price to you will be objective, consistent with no surprises or penalties. A copy of the completed quote is faxed to you at the end of the phone call and we guarantee that our quote will not change. You will never get the phone call from us asking to increase the price just because one of our staff had a guess at the cost and later found a problem that was not covered by the quote.
- Improve your work scheduling – Because we have removed all the guesswork out of our scheduling, unlike other reconditioners, we are in a better position to work in with the requirements of your schedule.
“I am a very hard person to please and I am reluctant to do what I am about to do” I am only putting pen to paper because I really feel that All Heads have done their homework….. Now take my workshop. I put a mechanic on the job he does not have to leave it from start to finish. There is no downtime; the job turns out better because everything is fresh in his mind. He has just pulled the thing apart and he is then able to turn around and put it together again. Everything is familiar he’s not going back to it a couple of days later, trying to work things out. Same day service and the car is gone.
Angelo, Metro Motor Mechanics
Your sales program is fantastic it overcomes all the problems with repairing cylinder head
“I am a very hard person to please and I am reluctant to do what I am about to do” I am only putting pen to paper because I really feel that All Heads have done their homework….. Now take my workshop. I put a mechanic on the job he does not have to leave it from start to finish. There is no downtime; the job turns out better because everything is fresh in his mind. He has just pulled the thing apart and he is then able to turn around and put it together again. Everything is familiar he’s not going back to it a couple of days later, trying to work things out. Same day service and the car is gone.